Cancellation And Refund Policy

Life Line 24×7 believes that you are the means and goal of our enterprise. Therefore, customer satisfaction is our utmost commitment. All our efforts are directed towards improving your experience, bringing the best of the offerings, and giving maximum value for your time and money.

Our services, curated events and webinars are focused to offer you the priceless gift of health and wellness and knowledge, for which, we charge a reasonable fee. Further, to make things easier, we offer an effortlessly simple Cancel and Refund Policy.

Cancellation Policy

If Life Line 24×7 cancels or reschedules any Summit/Event/Webinar to which you have subscribed: 
Life Line 24×7 is genuinely committed to always honour the scheduled events/webinars for the convenience and benefit of everyone. However, we reserve the right of rescheduling or cancelling any event/webinar due to unforeseen circumstances beyond our control. We shall endeavour to intimate you regarding this change at-least 12 hours in advance from the start of the originally scheduled program. We shall give you a FULL REFUND when we cancel.

Can you cancel your subscription to a Summit/Event/Webinar: 
Currently, we do not offer an option for you to cancel once you have subscribed to our event.

Can you cancel any diagnostics service you have booked for through the platform:
Please reach out to our customer care executive at 8748888874 in case you desire to cancel any diagnostic service booked by you.

Refund Policy

Refund of the registration amount?
You will get refund for:
• Multiple debits to your Card/Bank Account due to technical error
• Excess amount of debit to Your account in a single transaction due to technical error
• Program cancelled by Life Line 24×7 due to unforeseen circumstances

Credit of the refunded amount
Refund of the amount will be processed by way of credit to your original mode of payment – Credit/Debit Card, or Net banking or Third Party Wallet, as the case may be.

Processing time of the refund
We always endeavour to promptly process the refund and credit it to you at the earliest, ideally within 7-10 working days, and latest within 30 days from the date of cancellation.

Full refund
You will generally get a FULL REFUND.

Refund guidelines under different circumstances
Please note that your refund may get delayed, if:
• Your bank delays or rejects to honour the payment instruction
• Circumstances beyond the control of the Company like natural disasters, fire, flood, bank strikes, power failure, systems failure due to an unforeseeable cause or interference from an external force, etc.

Still have questions regarding Cancellation & Refund? We will be eager to hear from you at
[email protected]